Terms for Credits Purchase

Updated: 29.07.2025

1. Purpose and Scope

These terms apply to the purchase and use of credits at Manymore.com AS ("Manymore", "we", "us") used to order background checks through our platform. The terms supplement and must be read together with our Terms of Use and Privacy Policy. Separate framework agreements may be agreed in writing and will take precedence in the event of any conflict.

2. Function of the Credit System

Credits are a prepaid payment method for background checks. One background check deducts a predefined number of credits, depending on the selected package. An overview of current prices and credits required per check type is available in the price list and may be changed with reasonable notice.

3. Purchase of Credits and Payment Methods

Credits can be purchased in predefined packages (e.g., 2,500, 5,000, 10,000 credits). Prices are listed in the current price list, and any discounts are already included in the package price.

Payment can be made by credit card or via invoice. For card payments, Stripe is used as the payment platform. For invoice payments, the following applies:

• Invoices are sent as e-invoices (EHF is available if needed).
• The standard payment term is 14 days from the invoice date.
• In case of late payment, interest on arrears is calculated in accordance with the Norwegian Interest on Overdue Payments Act.
• Purchases are invoiced in NOK.

4. Validity and Expiry

Credits are valid for 12 months from the last use. Each time a new background check is ordered or credits are purchased, the validity of the remaining balance is extended by 12 months. Unused credits expire automatically after this period and cannot be refunded or transferred to other accounts.

5. Use of Credits

Credits may be used freely across available background checks on the platform. Credits may not be used for other services without a separate agreement. Credits cannot be exchanged for cash or other means of payment and are linked to the legal entity that purchases them.

6. Changes in Prices and Credit Structure

Manymore reserves the right to change the price per credit or the structure of credit usage. Significant changes will be notified at least 30 days in advance. Existing purchased credits are not affected by price changes.

7. Liability and Limitations

Manymore is not liable for losses related to unused credits that expire in accordance with these terms. Any technical errors affecting credit usage must be reported to Manymore immediately. Any specific liability clauses may appear in framework agreements.

8. Right of Withdrawal and Refunds

The service is intended for employers (B2B) and is not covered by consumer rights. Credits are considered a digital service delivered immediately upon purchase and cannot be refunded. Refunds are only provided for documented errors related to invoicing or technical problems for which Manymore is responsible.

9. Governing Law and Dispute Resolution

These terms are governed by Norwegian law. Any disputes shall be settled by Oslo District Court.